Welcome to Janome support
We’re here to help

Congratulations on your new purchase! We hope you have many joyful years of sewing with your new machine.

When you register your warranty, you will enable us to recognise you as the owner of the Janome product. You will have faster access to help and support when you need it the most. You will also receive information on new and exciting products or promotions from time to time. If you would prefer not to receive these, you can unsubscribe at any time.

To register, simply fill in the form and hit ‘register’ when you are finished. You will receive a confirmation email to the email address that you have provided. If you would prefer to print and post your warranty information, please contact us for more information.

Need help locating your machine’s serial and model number? Click here.

Click here to view warranty terms and conditions.